Comments on: “No Return, No Exchange” store policy prohibited

By: anech

anech — Sat, 09 May 2009 22:43:15 +0000

i would just like to ask if it is mentioned or implied in the consumer act that i cannot exchange an item if it is not defective . my sister who is in Singapore asked me to buy some computer parts for her, and one of the parts that i got was incorrect. i went back to the store and they told me that since it is not damaged or defective in any way and that i was simply “having a change of mind,” they will not replace it with the correct one even though the price is the same. i purchased it 2 days ago and they said that i should have returned it immediately, and they MIGHT have CONSIDERED replacing it. the thing is, the computer technician arrived late that afternoon and i didnt have the chance to go back to the store because it was already closed.

By: Buloy

Buloy — Mon, 09 Apr 2007 05:23:43 +0000

Panyero, of course it follows that if a costumer would simply want to return the merchandise he sold, i.e., it is not defective, the store can refuse to it right?

By: Atty. Fred

Atty. Fred — Sat, 07 Apr 2007 05:23:08 +0000

Ranel, please click here.

By: Ranel Lauron

Ranel Lauron — Tue, 03 Apr 2007 12:51:43 +0000

pls. send me a copy of articles on no return, no exchange policy